PRIVACY POLICY

ReceptAssist Inc.

Effective Date: January 26th, 2026

ReceptAssist Inc. (“ReceptAssist”, “we”, “our”, or “us”) provides AI-powered virtual receptionist and communication automation services. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect:

  • Contact information (name, phone number, email)

  • Business information (company name, services, scheduling data)

  • Call data (including call recordings, transcripts, timestamps)

  • Usage data (interactions with our AI systems)

  • Billing information (processed via third-party providers)

2. How We Use Information

We use collected data to:

  • Provide and operate AI receptionist services

  • Answer calls, schedule appointments, and qualify leads

  • Improve system performance and accuracy

  • Communicate with you regarding your account

  • Process payments and manage subscriptions

3. AI & Automated Processing

ReceptAssist uses artificial intelligence and automated systems to:

  • Interact with callers

  • Process conversations

  • Generate responses and actions (e.g., booking appointments)

By using our services, you acknowledge and accept that interactions may be handled by AI systems.

4. Call Recording & Consent

Calls may be recorded and/or transcribed for quality assurance, training, and service delivery.

It is your responsibility to ensure that your callers are informed that:

“Calls may be recorded or handled by an automated system.”

5. Data Sharing

We may share data with trusted third-party providers, including:

  • CRM and automation platforms (e.g., GoHighLevel)

  • Telephony providers

  • Email and communication services

We do not sell personal data.

6. Data Storage & Security

We implement reasonable safeguards to protect your data. However, no system is 100% secure.

7. International Use

Our services are available in Canada and the United States. Data may be processed and stored in these or other jurisdictions.

8. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent

To request this, contact: [email protected]

9. Data Retention

We retain data only as long as necessary to provide services and meet legal obligations.

10. Updates

We may update this policy at any time. Continued use of our services constitutes acceptance of updates.

11. Contact

ReceptAssist Inc.
Email: [email protected]
Website: https://receptassist.com

© 2026 ReceptAssist - All rights reserved.